The Year in Review: Top 5 Posts of 2020

12/30/2020 09:00 AM By Angela

The Year in Review: Top 5 Posts of 2020

#5 How to Attract Customers Using Online Channels

Whether you're an old hand at online businesses or transitioning from a brick-and-mortar business, attracting customers through online channels has never been more important that now. We hope our post has given you some ideas on how you can continue to do business online regardless of the quarantines.

#4 Raising Customer Loyalty with SMS and Chat

With online consumption and online shopping at an all-time high, it's even easier to stay connected to your market and build a relationship with them. SMS and Chat is a great way to stay connected through these months of social distancing.

#3 Top 5 Ways to Acquire and Retain Customers on Your E-commerce Store

E-commerce continues to be an important piece in today's business climate, and it shows, with two out of five places in our top 5 list. Customer loyalty and retention is important, especially now when customers are spoilt for choice.

#2 4 Ways to Adapt to the Lockdown Reality By Going Digital

Traditional business owners, we hear you. Transitioning your pre-COVOD-19 business to the digital world is an important undertaking, and one that so often feels like too much of a challenge. We hope this short guide can help you manage these new waters of technology.

And our top #1 post for 2020 is...

#1 5 Reasons To Take Remote Offices Seriously Now

Our top post is about remote offices, naturally. One of the biggest shifts in today's world is the move to remote workplaces and offices. Health and safety reasons called for the change, and many workplaces have had to adjust quickly. Remote work does bring many positive benefits other than health concerns, which we focus on in this post.


As we move into the new year, let's continue to work smartly and diligently in this new normal. Whether it's through learning more about the digital landscape of business, or continuing to make our remote workplaces a better place for our teams, let's move forward together.

Did our top 5 posts surprise you? What is your top topic for 2020?