Chatbots are gaining traction, with experts forecasting high adoption rates within the next few years. It may be difficult to decide if it's worth the time to get on board new technologies, so we've made a list of five top signs that your business might need a chatbot.
SMS is a great channel when you want to reach your customers. But it just needs to be used wisely to make sure people don't send UNSUB when you start sending your campaign texts. Here's some interesting ideas you might want to use for your next campaign.